(Unleashing) Listening Art

(Unleashing) Listening Art

What does deep listening look like? And, can it be Art? The first one might seem easy to answer – eye contact, physical mirroring, a head nod here or there. The next one surprises me – for many write of the Art of Listening but I wonder how many consider listening Art...
Listening to Include

Listening to Include

Recent events have given the need to hear diverse voices an urgency, focus and currency that feels different – even though the underlying issues, and too many heart-wrenching stories, are far from new. Great listening creates the environment within which people...
The Eloquence of Silence

The Eloquence of Silence

One of the unexpected joys of writing a book on listening is that people I meet often share their views and experiences of listening. And the part that silence plays in good listening is a frequent topic. Theodor Reik said of therapy that “The silence of the analyst...
Listening With My Eyes

Listening With My Eyes

I spent most of yesterday in the British Library researching for a book I am writing on listening. I finally found some good sources. (It has surprised me how hard they are to come by.) With my head full of non-verbal clues, empathy and emotional resonance, I took a...